You receive an order confirmation email within minutes of paying. If nothing arrives, check your spam folder first, then message us with the email address you used and we will confirm the order status.

Visa, Mastercard, American Express and JCB. All payment pages run over an encrypted connection and we never store full card numbers on our servers.

If the order has not been dispatched, yes. Contact us as soon as possible with the order number — once a parcel is packed and in transit it cannot be recalled.

No. You can check out as a guest, and you will still receive tracking updates by email.

Standard orders are packed within [order processing time]. Custom printed jerseys need extra time because the print is produced to order.

Transit time depends on the destination. See the full breakdown on the Shipping & Delivery page — the estimates there are measured from dispatch, not from the order date.

Orders of $68 and over ship free. Below that a flat rate of [shipping rate under $68] applies per order, shown at checkout before you pay.

Some countries charge import duty or VAT on arrival. Those fees are set by your own authorities and are the recipient responsibility. We declare parcels at their true value.

Use the tracking link in your dispatch email, or open the order tracking page and enter your order number.

30 days from delivery. Items must be unworn and unwashed with tags attached.

Yes. We handle size exchanges as a return plus a replacement order so the right size reaches you faster. See Returns & Exchanges.

Custom printed items are final sale unless the jersey arrives damaged or the print is wrong. That is why we ask you to double-check spelling and size before ordering.

The customer, unless the return is caused by our error — a damaged, defective or incorrect item — in which case we cover it.

They are cut generously. If you are between sizes, take the larger one. The size guide has chest and length measurements for every size.

Yes — we show the actual colourway and crest placement. Screen settings can shift colour slightly, but we do not use mock-ups that misrepresent the product.

Cold wash inside out, no fabric softener and no tumble drying. Never iron directly over the print — use a cloth between the iron and the fabric.

Usually yes, especially for current-season kits. Message us with the item and size and we will tell you whether a restock is expected.

You can use your own name, a favourite player or a squad number. We cannot print content that infringes a third party trademark or contains offensive material.

Add [custom print lead time] of print preparation before dispatch, then normal delivery times apply.

We print exactly what you submit. If you spot a mistake before dispatch, contact us straight away — afterwards the item cannot be changed or returned.